Privacy Policy

Last Updated: June 2026

Zenzy (operated by Zenzy Lifestyle LLC) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

• Name
• Email address
• Billing address
• Shipping address
• Phone number (if provided)
• Order information
• Payment information

Account & Order Information

• Purchase history
• Product preferences
• Customer support communications
• Return and refund requests

Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Referring websites
• Pages viewed and interactions

How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Provide customer support
• Respond to inquiries
• Manage returns, refunds, and exchanges
• Send order confirmations and shipping updates
• Improve website functionality and customer experience
• Detect fraud, abuse, or security issues
• Comply with legal obligations

Marketing Communications

With your consent where required by law, we may send promotional emails, product updates, special offers, and marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

Transactional communications relating to orders, shipping updates, account activity, or customer service may still be sent when necessary.

Payment Processing

Payments are processed through secure third-party payment providers.

Zenzy does not store complete payment card details on its servers.

Payment information is handled according to the security and privacy practices of the respective payment provider.

Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Order fulfillment partners
• Website hosting providers
• Customer support service providers
• Legal and regulatory authorities when required by law

Information is shared only to the extent necessary for business operations.

International Data Transfers

Zenzy may use service providers, technology platforms, and business partners that operate in different countries. As a result, personal information may be processed or stored outside your state or country of residence. We take reasonable measures to protect personal information when transferred internationally.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to:

• Enable website functionality
• Remember customer preferences
• Improve site performance
• Analyze website traffic
• Enhance the shopping experience

You may adjust your browser settings to refuse certain cookies; however, some website features may not function properly.

We may also use analytics, advertising, and performance tools provided by trusted third-party partners to better understand website usage and improve customer experience.

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, misuse, or loss.

While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders
• Provide customer support
• Meet legal, accounting, and tax obligations
• Resolve disputes
• Enforce our policies

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Withdraw consent where applicable

To exercise any privacy-related rights, please contact us using the information provided below.

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws. Where required by law, Zenzy will honor valid requests regarding access to, correction of, deletion of, or restriction of personal information.

If you are located in the United Kingdom or the European Economic Area, you may also have the right to lodge a complaint with your local data protection authority.

Third-Party Websites

Our website may contain links to third-party websites or services.

Zenzy is not responsible for the privacy practices, content, or policies of third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Zenzy Lifestyle LLC

Email: admin@zenzy.co

Business Address: Sheridan, Wyoming, 82801, USA

Customer Support Hours: Monday–Friday, 12:00 PM – 4:00 PM (Mountain Time)

Closed: Weekends & Public Holidays