Shipping Policy

Last Updated: June 2026

At Zenzy (operated by Zenzy Lifestyle LLC), we strive to deliver your order as quickly and efficiently as possible. Please review the information below regarding our shipping process and delivery expectations.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are processed during business days, Monday through Friday, excluding weekends and public holidays.

Once your order has been shipped, you will receive shipment confirmation and tracking information (where available).

Shipping Options

We currently offer:

• Standard Shipping
• Express Shipping

Available shipping methods will be displayed at checkout based on your delivery location.

Shipping Coverage

At this time, Zenzy ships exclusively to customers within the United States.

Note: We may expand shipping availability to additional countries in the future. Any updates will be reflected on our website and at checkout.

Shipping Charges

We offer free standard domestic shipping on all orders with no minimum spend.

Express shipping is available at checkout for an additional fee based on size, weight, and destination.

Any applicable shipping costs will be clearly displayed during checkout before payment is completed.

For certain destinations, shipping rates may vary based on factors such as:

• Package weight
• Package dimensions
• Delivery location
• Selected shipping method

Estimated Delivery Times

Domestic Orders (United States)

Orders are processed within 1–3 business days before shipment.

After dispatch, estimated transit times are:

• Standard Shipping: 5–14 business days
• Express Shipping: 2–5 business days

Estimated Total Delivery Time (including processing):

• Standard Shipping: 6–17 business days
• Express Shipping: 3–8 business days

Please note that all delivery timeframes are estimates only and are not guaranteed. Delivery delays may occur due to carrier disruptions, severe weather, public holidays, peak shopping periods, or other circumstances beyond our control.

Order Tracking

Once your order has been dispatched, tracking details will be provided when available so you can monitor your shipment's progress.

Shipping Restrictions

We currently ship only to valid residential and commercial addresses within the United States. Delivery may not be available to certain remote locations, restricted areas, or addresses where carrier service is unavailable.

Address Changes

Customers may request a delivery address change before an order has been shipped.

Once an order has been dispatched, address modifications are subject to carrier policies and may not be possible.

Lost, Delayed, or Undelivered Orders

If your order is lost in transit, please contact our customer support team at admin@zenzy.co.

We will work directly with the shipping carrier to investigate and assist in resolving the issue.

Delivery delays may occasionally occur due to:

• Public holidays
• Peak shopping seasons
• Carrier disruptions
• Severe weather conditions
• Other unforeseen circumstances beyond our control

Order Fulfillment

Zenzy operates using trusted third-party fulfillment partners to process and deliver orders within the United States.

As a result, fulfillment and shipping timelines may occasionally be affected by inventory availability, carrier capacity, or operational factors.

Contact Us

If you have any shipping questions, please contact:

Zenzy Lifestyle LLC

Email: admin@zenzy.co

Business Address: Sheridan, Wyoming, 82801, USA

Customer Support Hours: Monday–Friday, 12:00 PM – 4:00 PM (Mountain Time)

Closed: Weekends & Public Holidays