Terms of Service

Last Updated: June 2026

Welcome to Zenzy (operated by Zenzy Lifestyle LLC). These Terms of Service ("Terms") govern your access to and use of the Zenzy website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

About Zenzy

Zenzy is an online women's fashion retailer specializing in stylish tops, complemented by a carefully curated selection of bottoms designed to complete your look.

Throughout these Terms, "Zenzy," "we," "our," and "us" refer to the business operating the website located at zenzy.co.

Eligibility to Use Our Website

By using our website, you confirm that:

• You are legally capable of entering into a binding agreement.
• The information you provide is accurate and complete.
• You will not use the website for unlawful or unauthorized purposes.
• You will not interfere with the operation or security of the website.

Electronic Communications

By using our website or placing an order, you consent to receive communications from Zenzy electronically, including order confirmations, transactional notifications, customer service communications, and policy updates.

Product Information

We strive to ensure that all product descriptions, images, sizing information, pricing, and availability details are presented as accurately as possible.

However:

• Product colors may vary slightly depending on screen settings and device displays.
• Product measurements may have minor variations.
• Product availability may change without notice.
• We do not guarantee that all information is free from typographical errors.

If an error is identified, we reserve the right to correct it and update affected information where necessary.

Pricing & Payment

All prices displayed on the website are shown in the applicable currency selected on the website.

We accept approved payment methods made available during checkout, including:

• Credit Cards
• Digital Wallets
• Bank Transfer options (where available)
• PayPal
• Buy Now Pay Later services (where available)

All payments must be successfully authorized before an order can be processed.

Promotions & Discounts

From time to time, Zenzy may offer promotions, discounts, bundles, or special offers.

Unless otherwise stated:

• Promotions cannot be combined.
• Promotions have no cash value.
• Promotions may be modified or withdrawn at any time.
• Eligibility requirements must be met at checkout.

Any advertised discounts will be applied as displayed within the website or checkout process.

Order Acceptance

After an order is placed, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of the order.

Zenzy reserves the right to cancel or refuse orders in circumstances including but not limited to:

• Product unavailability
• Pricing errors
• Suspected fraud
• Payment authorization issues
• Incorrect customer information
• Regulatory or legal restrictions

If payment has already been collected for a cancelled order, an appropriate refund will be issued.

Shipping & Delivery

Shipping times shown on the website are estimates only.

Actual delivery times may vary due to:

• Carrier delays
• Public holidays
• Weather events
• Peak shopping periods
• Inventory availability
• Other circumstances outside our reasonable control

Additional shipping information is available in our Shipping Policy.

Returns, Exchanges & Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return, Exchange & Refund Policy.

Customers are responsible for reviewing applicable policies before making a purchase.

Third-Party Fulfillment

Zenzy works with trusted fulfillment, warehousing, logistics, and service partners to process and deliver customer orders.

By placing an order, customers acknowledge that product sourcing, fulfillment, shipping, and logistics may involve third-party service providers.

Customer Responsibilities

Customers agree to:

• Provide accurate billing and shipping information
• Review product descriptions before purchasing
• Ensure delivery information is correct
• Monitor tracking information after shipment
• Comply with applicable local, state, and federal laws

Zenzy is not responsible for delivery issues resulting from inaccurate customer-provided information.

Intellectual Property

All website content, including but not limited to:

• Logos
• Branding
• Product content
• Website design
• Graphics
• Images
• Text
• Layouts

is owned by or licensed to Zenzy and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Prohibited Activities

Users may not:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to systems or data
• Distribute malicious software
• Interfere with website operations
• Misrepresent their identity
• Use automated systems to scrape website content without authorization

Disclaimer

Zenzy makes reasonable efforts to provide accurate information and uninterrupted website access.

However, the website and services are provided on an "as available" basis.

We do not guarantee that:

• The website will always be uninterrupted
• The website will always be error-free
• All content will always be current or complete

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.

Limitation of Liability

To the maximum extent permitted by applicable law, Zenzy shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles. Nothing in this section removes any consumer protection rights you may have under the laws of your country of residence.

Privacy

Your use of the website is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.

Changes to These Terms

We may update these Terms from time to time.

Any changes will become effective when posted on this page.

Continued use of the website following updates constitutes acceptance of the revised Terms.

Contact Information

For questions regarding these Terms of Service, please contact:

Zenzy Lifestyle LLC

Email: admin@zenzy.co

Business Address: Sheridan, Wyoming, 82801, USA

Customer Support Hours: Monday–Friday, 12:00 PM – 4:00 PM (Mountain Time)

Closed: Weekends & Public Holidays